FAQ

What forms of payment do you accept?

We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal.

PayPal
How secure is this store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Do I need a PayPal account to purchase from this store?

No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.

Do you combine shipping?

Yes, all items are shipped at no charge within the United States and Canada.

How long will it take until I get my shipment?

Items will be shipped 24-36 hours after payment is made. Shipping time will be anywhere from approx. 7-14 days in Canada and US. For international addresses, please email for approximate time and shipping cost.

Can you do prescription lenses?

Yes, we can do your prescription lenses. You would have to provide us with the prescription and your pupil distance, commonly referred to as your PD. For prescription pricing, please contact us directly.

What is your return policy?

We give our customers 7 business days from receipt of the item(s) to return back to us for an exchange or refund. All refunds are subject to a 10% restocking fee. Customer contact information must be included with return, for better service. Please email us for detailed return instructions.